These conditions of sale are concluded on the one hand by Le Savon de Noirmoutier represented by Mrs Pascale GUILLEMOT, whose head office is located at 4 rue de la Fassonnière, ZA des Mandeliers, 85680 LA GUERINIERE. Company registered in the Trade and Companies Register of La Roche sur Yon under Siret number 521 275 248, and on the other hand any natural person wishing to make a purchase via the website www.lesavondenoirmoutier.com free of charge .

The customer declares to have read and accepted without reservation the general conditions of sale prior to placing his order. This acceptance will consist of filling in the box corresponding to the following sentence: "I acknowledge having read and accepted the general conditions of sale and use of the site." However, Le Savon de Noirmoutier reserves the right to modify these general conditions of sale at any time. In this case, the applicable conditions will be those in force on the date of the order.

The prices of our products are indicated in euros all taxes included (TTC) excluding delivery costs.

Le Savon de Noirmoutier reserves the right to modify the prices of its products at any time. In this case, the products will be invoiced on the basis of the prices in force at the time of validation of your order (subject to availability).

The products remain the property of Savon de Noirmoutier until full payment of their price.

You have the choice of ordering our products directly on our site or by phone at 0669063218 from Monday to Friday from 9:30 a.m. to 12 p.m. and from 2:30 p.m. to 6 p.m. with collection in store.

The buyer wishing to place an order online must:

1. Build an online basket by selecting the chosen products

2. Accept these general conditions of sale

3 . Validate your order after having checked it beforehand

4 . Indicate their contact details in order to generate the shipment and delivery of the goods

5. Make the payment according to the stipulated conditions and, at this moment, it will be directed to the secure interface

Any validated order will be considered final subject to the right of withdrawal of 14 days from the day after it comes into possession of the property.

Le Savon de Noirmoutier reserves the right to cancel any order from customers with whom there is any previous or current payment dispute.

Product availability

The available products appear on our site accompanied by the mention “available”. In order to best meet the expectations of our customers, the availability of our products is regularly updated on our website. If you have ordered a product that is unavailable after the validation of your order, you will be informed immediately. We will proceed to cancel your purchase. If the sum had already been debited, you will then be immediately reimbursed.

Several means of payment are accepted:

. Bank card (credit card, visa, mastercard). Payment transactions will be carried out using a system where all data transmitted will be encrypted via a secure TLS connection.

. Check in €uros issued by a French metropolitan bank made out to "Le Savon de Noirmoutier" and sent to the following address: 4 rue de la Fassonnière, ZA des Mandeliers, 85680 LA GUERINIERE

Your order will be processed as soon as your check is cashed and will be sent to French territory within 48 hours by post via colissimo, and to European territory by colissimo within 3 to 5 days.

Please contact us for international.

. Bank transfer according to our bank details below:

RIB 15519 39042 00020720401 34

IBAN FR76 1551 9390 4200 0207 2040 134

BIC CMCIFR2A

For any issue of bank transfer, consult the general conditions of your bank beforehand (transaction and possible costs, etc.).

If you live in Switzerland or a country outside the €uros zone, we will only accept SEPA transfers denominated in €uros.

Le Savon de Noirmoutier will not bear any bank charges.

Your order will only be prepared and sent upon receipt of the transfer to our bank account.

Delivery

We deliver exclusively to the address specified by the customer. We offer you a single type of delivery, namely Colissimo, with an amount varying according to the weight of the package and the destination (if outside metropolitan France). In the event of an error in the wording of the recipient's contact details, Le Savon de Noirmoutier will not be liable for the non-delivery of the products.

Please note that delivery times may also change depending on certain factors (weather, strike, etc.)

Right to retract

In accordance with article L121-20 of the Consumer Code, the customer has a right of withdrawal of 14 working days from receipt of his articles. He will not have to justify reasons or pay penalties, apart from the cost of return;

Return the product within the period mentioned above and inform us of the exercise of your right of withdrawal using the online form or by post to:

Noirmoutier Soap, 4 rue de la Fassonnière, ZA des Mandeliers, 85680 LA GUERINIERE

Attention ! the right of withdrawal does not apply to:

. products made according to your specific instructions and for personalized products,

. products whose packaging has been opened or damaged. They will not be exchanged or refunded, in application of the provisions of article L121-20-2 of the consumer code.

A RETURNED PRODUCT IS NOT SALEABLE again if and only if you agree to return it to us in its original packaging and in perfect condition.

The goods offered comply with the French legislation in force. The liability of www.lesavondenoirmoutier.com cannot be engaged in the event of non-compliance with the legislation of the country where the goods are delivered.

Reimbursement terms and deadlines

The reimbursement of the products is full. It is made by bank transfer or check as soon as possible and at the latest within 30 days from the date of exercise of the right of withdrawal.

Claim

Any consumer complaint should be sent by email to contact@lesavondenoirmoutier.com or by post to:

Noirmoutier Soap, 4 rue de la Fassonnière, ZA des Mandeliers, 85680 LA GUERINIERE

Intellectual property

All comments, illustrations, images on our site are exclusively reserved for us. Under intellectual property and copyright, any use is prohibited except for private use.

Without prior authorization, any reproduction of our site, whether partial or total, is strictly prohibited and will expose offenders to the penalties provided for by law.

Some pages of the site collect information about you transmitted to the seller (namely the surname, first name, address, postal code and telephone number) in order to allow the processing and delivery of the products ordered. The data collected is necessary for the proper administration of the services offered on this site as well as for the respect of its contractual obligations by the publisher. These data are kept by the publisher in this sole capacity, and the publisher undertakes not to use them in any other context, nor to transmit them to third parties, except with the express consent of the users or in cases provided for by law.

Some commercial offers on the site can be sent by email to the customer. He may at any time oppose them free of charge by e-mail to contact@lesavondenoirmoutier.com or by post to:

Noirmoutier Soap, 4 rue de la Fassonnière, ZA des Mandeliers, 85680 LA GUERINIERE

The site provides the customer with the collection and processing of personal information in respect of privacy in accordance with law n ° 78-17 of January 6, 1978 relating to data processing, files and freedoms.

Under articles 39 and 40 of the law dated January 6, 1978, the customer has a right of access, rectification, deletion and opposition of his personal data. The customer exercises this right via:

- a contact form

- by email contact@lesavodenoirmoutier.com

- by post to Le Savon de Noirmoutier, 4 rue de la Fassonnière, ZA des Mandeliers, 85680 LA GUERINIERE

Jurisdiction and applicable law

In the event of a dispute between the consumer client and our establishment, the applicable law is French law. The French courts have sole jurisdiction to settle the dispute.